Effective date: 01/09/2016

Your right to privacy is important to us. This policy explains how we intend to handle any personal information we obtain from you through this or any other website we operate. Personal information is information that enables us to identify you, including your name, address, telephone number, and email address.


1.1. When you visit our site and request information, sharing your personal information is strictly voluntary. However, in order to request goods or services, complete transactions or access certain features of our website, you may be prompted for personal information such as:
(a) Names and Addresses
(b) Contact information including email address, phone numbers.
(c) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services.
(d) Information that you provide to us for the purpose of registering with us
(e) Information that you provide to us for the purpose of subscribing to our website services, email notifications, and/or newsletters.
1.2. If you choose not to provide personal information when requested, you will not be able to obtain the particular, services, information, or benefits that require such disclosure.
1.3. When you visit our website, we may also collect certain electronic information that cannot be associated with you personally, such as the domains from which you came immediately prior to visiting our site, the number of visitors to our site, browsing patterns and areas of interest on our site. We may collect this data in order to help us improve our site, and products, and better serve our customers. Because such information does not personally identify you, it is not subject to the remaining provisions of this policy.
1.4. Pyramid Solution South East Ltd is the sole owner of all personal information provided to us, subject to the limitations set forth in this policy. In the event Pyramid Solution South East Ltd is acquired by, merged into, or otherwise succeeded by another company, Pyramid Solution South East Ltd reserves the right to transfer its ownership of such personal information to such another company without notice to you. In the event of such a transfer, the privacy policy of the other company, to the extent it has one, shall supplant Pyramid Solution South East Ltd’s policy.


2.1. We reserve the right to disclose your personal information in order to comply with any subpoenas, court orders, or other legal processes, to establish or exercise our legal rights, or to defend against legal claims.
2.2. We reserve the right to use and disclose your personal information in order to investigate, prevent or take action regarding illegal activities, infringement of the intellectual property of Pyramid Solution South East Ltd or a third party.


3.1. Providing us with your personal information enables us to make our website relevant to you, communicate with you, comply with any requests for our information and materials, and alert you to service upgrades, special offers, and similar information. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
(a) Administer the website
(b) Improve our service to you as a client
(c) Enable your use of our services
(d) Supply to you services ordered via the website
(e) Send statements and invoices to you, and collect payment from you
(f) send you general (non-marketing) commercial communications. Send you email notifications that you have specifically requested
3.2. Under certain circumstances, we may provide your personal information to third parties for the purpose of delivering our services to you, or for other purposes related to your use of our services. We will only provide those third parties the information they need to perform the contemplated service, and they are prohibited from using it for any other purpose. Aside from the foregoing, we will not provide any of your personal information to other companies or individuals without your permission, unless required by law or for other legal purposes.
3.3. We reserve the right to send you notifications relating to Pyramid Solution South East Ltd or our services, which may contain important information about such services. You will be unable to unsubscribe to such announcements that relate to technical service, safety, security, or similar issues associated with the goods or services you have purchased or requested.
3.4. Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
3.5. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing
3.6. All our website financial transactions are handled through our payment services provider, WorldPay. You can review our provider’s privacy policy at We will share information with WorldPay only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.


4.1. The effective date of this policy is the 1st of September, 2016. We reserve the right to change or update this privacy policy at any time. Any such changes or updates will be effective immediately upon posting to our website, and your use of the website following such posting constitutes your acceptance of the privacy policy as so changed or updated. For more information on using this site, see Pyramid Solution South East Ltd’s Terms of Use.


5.1. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes and to enhance the quality of your visit to the website. Cookies cannot be used to run programs or deliver viruses to your computer.
5.2. Like other major websites, we may use cookie technology to provide us with information concerning your navigation to various areas on our site and to help us analyze the traffic on our site. We do not use cookies to read any information on your computer. Most browsers are initially set to accept cookies but can be configured to refuse cookies or warn you before a cookie is placed on your computer. Please consult the documentation for your particular browser for details.


6.1. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit
6.2. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if the cookies are disabled. You also have the ability to delete cookies that have been installed in the cookie folder of your browser. To do this you should search for “cookies” in your “Help” function for information on where to find your cookie folder.
6.3. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you log on to our Site.
6.4. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


7.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.
7.2. Consumers can have any inaccurate contact information corrected by sending us an email to
7.3. We will keep your personal information confidential and not pass it on to any third party. To comply with the requirements of the Data Protection Act 1998, we adhere to strict security procedures and have taken all appropriate measures to ensure that no unauthorized disclosures of your details are made without your permission and unauthorized access to it is prevented.


This Privacy Policy may be revised over time as new features are added to our services or as we incorporate suggestions from our customers. We may change this Privacy Policy at any time by posting a revised version of it on our website. Unless we have legal grounds to do otherwise, we will provide you with at least 30 days’ prior notice of the effective date of the revised privacy policy. We may post the notice on our website and/or send the notice by e-mail. As of the effective date of the revised privacy policy, you will be considered as having consented to all changes to the Privacy Policy. If you disagree with the terms of this Privacy Policy, you may request for your information to be removed at any time.


Under Age, Users are not eligible to use our Services and we ask that minors (persons under the age of 16) do not submit any personal information to us or use our Services.


Keeping your personal information as secure as possible is an important responsibility to us. We safeguard personal information based on established industry standards and procedures. Technological measures are in place to protect against the loss, misuse, or alteration of information that we may collect from you at our site.


11.1. Although we will use reasonable efforts to safeguard the confidentiality of the personal information you submit, transmissions made by means of the Internet cannot be made absolutely secure. We will have no liability for disclosure of information and data you submit to us due to errors in transmission, unauthorized acts of third parties, or through the use of third-party cookies, programs, routines, viruses, or other devices on your computer.
11.2. Once you leave our site, including by clicking on any links on our site, you will be subject to the privacy policies of third-party website operators and other companies which may differ significantly from this policy. We encourage you to be aware of when you leave our site and to read the privacy policies of each website that collects information from or about you.


If you have any questions about our privacy policy, or if you have any concerns or suggestions regarding the policy discussed in this document please do not hesitate to contact us by emailing