Property Check-Ins London – Check In Reports

Get a low cost signed check-in report from a professional PropertyMark registered inventory provider and avoid deposit disputes in the future

What is a Check-In Property Report?

A check-in report usually follows a previously completed inventory report. Typically our inventory clerks will visit a property beforehand and complete a detailed inventory report of the property and the items included. Following this process we will meet the tenant/tenants at the property to go over the report and get a signature on the check-in report. 

During the check-in report we will also take accurate meter readings where possible and hand over any entrance codes and keys as required to remove the need for a landlord or letting agent being present.

What Does a Check-In Property Report Include?

  • A list of any existing defects or damage to the property
  • Photographs of each room in the property, highlighting any defects or damage 
  • A description of each room’s condition, including the walls, floors, windows, and doors 
  • Any additional relevant information, such as the state of the appliances
  • Details and conditions of any furnishings and items including their conditions
  • Photos of any meter readings, keys or key fobs

How Much Do Check-In Property Reports Cost?

Our competitive rates start from as little as £45 + VAT for simple check ins

What Happens After the Check-In Property Report is Completed?

Following the completion of the check-in property report, it is typically reviewed by both the landlord and the tenant. The tenant is given the opportunity to raise any concerns or issues with the report, and the landlord is then able to make any necessary repairs or address any other issues. The report is then signed by both parties as proof of the property’s condition at the start of the tenancy. An electronic copy of the report is emailed to both parties.

What other related services do you provide?

Gas Safety Certificate:

A certificate issued after inspection and testing of the complete gas installation within a property, including the gas appliances. The installation is checked for both correct operation and safety. In the UK a Gas Safety Certificate is a legal requirement to rent a property and needs to be renewed every 12 months.


Electrical Installation Condition Report formerly known as periodic Inspection Report is an certificate outlining the condition of the electrical installation within a property and any potential or existing hazards. An EICR is a legal requirement for rental properties in the UK and maybe required if you are selling your home.

Boiler Servicing: 

An annual boiler service is carrying out a series of checks and cleaning to the boiler in order to maintain and increase the life of a boiler. It is also a requirement by the manufacturer to honour any boiler guarantees. 

PAT Testing: 

Portable appliance testing (PAT) is the label used for inspection and testing of electrical appliances and equipment to ensure they are safe to use and clear of any hazards. Majority of  electrical safety issues can be found by visual inspection but some types of defect can only be found by testing. Using the correct calibrated PAT testing equipment.


An Energy Performance Certificate (EPC) is a document collated from an energy assessment of a property to outline how efficiently the property performs in energy consumption and heat retention. Simillar to the  multi-coloured labels now seen on new appliances,  EPCs advise how energy efficient a building is and give it a rating from A (very efficient) to G (inefficient). In the UK an EPC is a legal document required to rent or sell your property.

Legionella Risk Assessment:

To help identify potential risk factors in buildings, premises, and facilities, a legionella risk assessment is used. In order to establish effective Legionella risk controls, the findings are then used to identify the interventions that are necessary as well as the procedures and policies that need to be put in place in order to avoid exitance and spread of Legionella.

Asbestos Surveys:

Asbestos surveys are inspections undertaken within a building, a property or home for the purpose of identifying existence of asbestos containing material (ACM).

Fire Risk Assessments:

Fire Risk Assessment is a thorough inspection of place of business or residence to gather visual information if any fire hazards exist, if they could cause harm, quantify the level of risk and how best they can be removed. 

Commercial EPC:

Energy Performance Certificate for office buildings, mixed used, commercial and industrial properties. A certificate required for rental or sale of any commercial property.

Property Inventories:

Rental property inventory services, including one off inventories, check ins, check outs, interim reports and mid term reports.

Frequently Asked Questions

Does a tenant have to be present during a check in process?

Ideally yes, as this will give the tenant to raise any queries or disagreements about the report, however if they cannot be then the report can be emailed for a signature.

What if the tenant believes you have missed items during the inventory?

This can be added to the report if the tenant can email a description and photo of the item/items missed.

I do not have an inventory. Can you still create a check in report?

No. Our software only allows us to create check-in reports and assign to previously created inventory reports. In order to create a check-in report we would first have to carry out an inventory.

What if another company did the inventory, can you still do the check in report?

No. Our software only allows us to create check-in reports and assign to previously created inventory reports on our software. We cannot create a check -in report based on another organisation’s property inventory29 –  report.

Why is a signed check in report important?

A check-in property report is necessary to protect both the landlord and the tenant. It provides a record of the condition of the property at the start of the tenancy for the landlord, which can be used as evidence if any disputes arise. It gives the tenant a clear understanding of the property’s condition and can be used to ensure that any necessary repairs or maintenance are carried out.

Can a tenant request a check-in property report? 

Yes, if it is not already included in the tenancy agreement, a tenant may request a check-in property report. To avoid any disputes or misunderstandings, it is a good idea for the tenant to have a clear understanding of the condition of the property before moving in. 

How long does a check-in property report take to complete? 

A check-in report is typically verification of a previously completed inventory report, therefore this can usually be completed and signed within 1 hour.

How often should a property check-in report be completed? 

A check-in property report should be completed at the beginning of each tenancy. This ensures that any necessary repairs or maintenance are carried out and provides a clear understanding of the property’s condition. 

Can a property check-in report be used as evidence in a dispute? 

Yes, a check-in property report can be used as evidence in a landlord-tenant dispute. It serves as a detailed record of the property’s condition at the start of the tenancy and can be used to settle any disputes that may arise once the tenant vacates the property. The check-in is a confirmation of the tenant agreeing with the inventory report and if variations can be seen (beyond fair wear and tear) on the check-out report, it can be disputed and raised with the tenant

Contact Us